Privacy Policy

Effective Date: August 7, 2025
Brand: Herencia Coffee

At Herencia Coffee, we respect and protect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, shipping address, and payment details when you place an order.

  • Non-Personal Information: Browser type, IP address, and pages visited for analytics purposes.

2. How We Use Your Information

We use your data to:

  • Process and ship your orders

  • Improve our website and services

  • Respond to customer service requests

  • Send you marketing emails (only if you’ve opted in)

3. How We Protect Your Data

We implement security measures such as:

  • SSL encryption on transactions

  • Secure third-party payment processors

  • Limited access to your data by authorized staff only

4. Sharing Your Information

We do not sell or rent your personal information.
We may share information with:

  • Service providers who help us operate our business (e.g., shipping, payment)

  • Law enforcement if required by law

5. Cookies & Tracking

We use cookies to:

  • Improve user experience

  • Analyze website performance

  • Remember your preferences

You can disable cookies in your browser settings.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing emails

  • Contact us regarding any concerns about your data

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy. When we do, we’ll revise the “Effective Date” above.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: [email protected]
🌐 Website: www.herenciaancestral.com